FAQ
Can I return my order?
You have 14 days after receiving your order to return your Items. Items must be returned in new, unused condition and free from any signs of wear or damage.
If you would like to return your order or need more information, please contact us through our contact form or email us directly at support@valemont.shop
How do I clean Alcantara?
Alcantara is designed to stay clean and fresh with minimal care. Simply wipe gently with a damp cloth and lightly brush the surface to restore its soft texture. Avoid soaking the material or using harsh cleaning products.
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Where do you ship?
We currently only ship across Europe.
We’re working on expanding our shipping options and plan to offer worldwide shipping in the future.
Stay tuned.